If you are not satisfied with Moringa Magic, simply return the unused/sealed bottles back to us within 60 days of purchase for a refund.
You DO NOT need an RMA# to return the order. Instead, please include your full name, email address, and mailing address with the merchandise you are returning so we can match the return to the correct account for the credit. Alternatively, you can print off your email invoice and include that in the package.
Return shipping costs are your responsibility. Please do not use “REFUSED/RETURN TO SENDER” shipments as they are not guaranteed to be returned by the carrier (USPS/DHL/FedEx/UPS) and may affect your refund eligibility. A refund will be issued to the original form of payment within 3 – 5 business days of receipt of the returned merchandise.
Return your Moringa Magic bottles to:
19655 E 35th Drive. Suite 100
Aurora, CO 80011
Return Guidelines:
Include your full name, email address, and mailing address with the return.
Return all unopened and opened bottles.
Contact us if you have any questions about the return process.
Ensure the return is made within 60 days of purchase.
Refund Eligibility:
Return shipping costs are your responsibility.
Do not use “REFUSED/RETURN TO SENDER” shipments.
Refunds are processed within 3 – 5 business days of receipt of the returned merchandise.
Please note that this policy ensures a smooth and transparent process for our valued customers. If you have any further questions or need assistance with your return, feel free to contact our customer service team.
*To expedite your refund, please email your return tracking information to support@moringa-magic.com